Terms of Service

These Terms of Service (“Terms”) govern your use of the Knct’d (“KNCT,” “we,” “us,” or “our”) mobile app, getknctd.com, and related services (collectively, the “Services”). By using the Services, you agree to these Terms and our Privacy Policy.

Using KNCT

KNCT helps users share professional contact information, organize connections, and prepare or send follow-up communications. You are responsible for how you use the Services, the information you provide, and the messages you choose to send.

You must provide accurate account information, keep access to your account secure, and use the Services only in compliance with applicable law.

Connected email accounts

KNCT can connect supported Gmail or Outlook accounts so follow-up emails can be sent from the account you choose. When you connect an email account, you authorize KNCT to use the permissions you approve to send messages at your direction. KNCT does not request permission to read your inbox.

You can disconnect a connected mailbox at any time in KNCT or revoke KNCT’s access through your Google or Microsoft account settings. Email providers may impose their own limits, policies, security requirements, or service restrictions, and KNCT cannot guarantee that a provider will accept or deliver every message.

Messages, contacts, and consent

You are responsible for the recipients you contact and for ensuring that your communications comply with applicable laws, rules, and consent requirements. Do not use KNCT to send spam, deceptive messages, unlawful marketing, harassment, or other unwanted communications.

Email follow-ups may be scheduled and sent through a connected mailbox according to the settings you choose. Text follow-ups are prepared by KNCT and sent only when you choose to send them from your device using your own messaging service.

Your content

You retain ownership of the information and content you submit to KNCT, including profile details, contact information, templates, notes, and message content. You give KNCT permission to process that content only as needed to operate, secure, maintain, and improve the Services and to perform the actions you request.

You represent that you have the rights necessary to provide content to the Services and to use it in the way you instruct KNCT to use it.

Subscriptions and purchases

Some KNCT features may require a paid subscription. Purchases made through Apple App Store, Google Play, or another platform are also subject to that platform’s payment, renewal, cancellation, and refund terms. Deleting KNCT does not automatically cancel a subscription managed by an app store.

Acceptable use

You may not use the Services to:

• Violate applicable law or another person’s rights.
• Send spam, fraudulent, abusive, threatening, or misleading communications.
• Attempt to gain unauthorized access to accounts, systems, or data.
• Interfere with or disrupt the security, integrity, or operation of KNCT.
• Use automated means to abuse the Services or exceed reasonable service limits.
• Reverse engineer or misuse the Services except where applicable law permits it.

Third-party services

KNCT relies on third-party services such as email providers, app stores, authentication providers, hosting providers, and other infrastructure. Their services are governed by their own terms and policies. We are not responsible for outages, restrictions, delivery decisions, or other actions controlled by those third parties.

Service availability and changes

We may update, add, remove, suspend, or change features as KNCT evolves. We work to provide a reliable service, but we do not guarantee that every feature will always be available, uninterrupted, or error-free.

Account suspension or termination

You may stop using KNCT at any time and may delete your account using the available account controls. We may suspend or terminate access when reasonably necessary to protect the Services, our users, third parties, or to address violations of these Terms or applicable law.

Intellectual property

KNCT and its software, branding, designs, and other materials are owned by us or our licensors and are protected by applicable intellectual-property laws. These Terms do not transfer ownership of KNCT or its intellectual property to you.

Disclaimers

The Services are provided on an “as is” and “as available” basis to the extent permitted by law. We do not guarantee that a follow-up will be delivered, read, answered, or produce any particular business or networking result.

Limitation of liability

To the fullest extent permitted by applicable law, KNCT will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, opportunities, or goodwill arising from your use of the Services.

Changes to these Terms

We may update these Terms from time to time. If we make changes, we will update the effective date above and provide additional notice when required. Continued use of the Services after updated Terms take effect means you accept the revised Terms.

Contact us

Questions about these Terms can be sent to support@getknctd.com.